HealthChampion
Your Own Personal HealthChampion
We’ve all been there—spent endless time researching medical treatments, hunting down the right specialist, or interpreting medical bills. Now, you can turn over these issues to a Personal HealthChampion who knows the ins and outs of the system.
Save time, money and worry
Personal HealthChampions, typically registered nurses, supported by medical directors and benefits and claims specialists, are industry experts who can help you get to the bottom of a wide variety of healthcare and insurance-related issues.
Guidance for Better Health Care Choices
Your HealthChampion program empowers you to make better health care choices. Their trained health care advocates will partner with you to help you effectively navigate your health care plan. Call anytime, 24/7, to schedule an appointment to speak with a HealthChampion specialist.
Expert Medical Benefits Assistance
Talk to a degreed, experienced health insurance claim specialist for:
- An easy to understand explanation of your benefits—what’s covered and what’s not
- Cost estimation for covered and non-covered treatment options
- Step-by-step guidance on claims and billing issues
- Fee and payment plan negotiation
- Referral to financial resources for the under- and uninsured
- Explanation of the appeals process
Support for Your Medical Concerns
If you are scheduled for a medical procedure or seeking information regarding other personal health matters, a HealthChampion registered nurse can provide:
- One-on-one review of your health concerns
- Preparation for upcoming doctor visits, lab work, tests and surgeries
- Straightforward answers regarding diagnosis and treatment options
- Coordination with appropriate health care plan provider(s)
- Referral to community resources and applicable support groups
It's Easy to Get Help!
How They Can Help
- Find the right doctors, hospitals and other providers
- Schedule appointments, transfer medical records
- Explain conditions and research latest treatments
- Resolve billing and insurance claims issues
- Clarify benefits and get approvals for covered services
- Find options for non-covered services
- Estimate costs for medical procedures and negotiate payments