Mental Health
What is the Employee Assistance Program?
The Employee Assistance Program (EAP) offers professional and confidential counseling services designed to help address personal issues, deal with stress, or make well informed life decisions. The purpose of an EAP is to help you define your problem, suggest short-term problem–solving steps, and refer to other community resources if necessary. EAB partners with Bloom as your EAP administrator. You can access Bloom by bit.ly/BloomEAB.
Using EAP Sessions
In addition to the EAP benefits listed above, you may also take advantage of 8 free in-person or video counseling sessions with a trained counselor who accepts SupportLinc EAP.
Some examples of why people contact the EAP:
- Stress
- Job pressures
- Depression
- Substance Abuse
- Separation or Divorce
- Parenting Concerns with Children/Adolescents
- Managing work and home life balance
What BLOOM Offers
- Mental Health Support – Coaching, therapy, and resources to help you manage stress and emotional well-being.
- Personal Well-Being – Tools and guidance for self-care and resilience.
- Parenting & Eldercare – Expert advice and support for family responsibilities.
- Live Events & Expert Support – Anytime you need it, BLOOM is here.
Need Counseling?
Visit bit.ly/BloomEAB or
scan the QR code to download the app
Accessing Behavioral Health Care Virtually
Did you know you can virtually speak with a mental health provider via telemedicine if enrolled in an Aetna medical plan? For covered services related to mental health and substance abuse, employees have access to the CVS Virtual Care network of providers.
- Go to cvs.com/virtual-care to search for a video telehealth specialist
- Call or use online platform/app to make an appointment with your selected provider
Meru Health (through Aetna)
Aetna members can get therapy on their smartphone. Meru Health’s 12-week program offers access to a dedicated licensed therapist, anonymous peer support, weekly themed lessons and more to reduce anxiety, stress, depression and burnout long-term.
*Please note that members are responsible for working directly with Meru Health to understand any applicable costs.
Mindcheck (through Aetna)
We all have good days and bad days, good moments and bad ones. MindCheck online tools help Aetna members manage their emotional health and focus on the positive. MindCheck allows members to measure their mindset and get immediate feedback.
*Please note that members are responsible for working directly with Mindcheck to understand any applicable costs.
AbleTo (through Aetna)
With the AbleTo program, Aetna members get access to virtual, personalized support. The program focuses on better managing your emotions and improving overall health. It’s easy to start and Aetna members can speak to a licensed therapist within seven days or less from calling.
*Please note that members are responsible for working directly with AbleTo to understand any applicable costs.
Mental Health – Let’s Talk About It
Changing the Conversation about Mental Health and Suicide Prevention
Manager’s Guide to Mental Health at Work
Mental Health Toolkit
Click here to access the Mental Health Toolkit. Make sure to login with your Employee View or Employee with Clock role to access Dayforce Learning.
Cost Per Visit (on EAB’s Aetna Plans)
While this isn’t an exhaustive list, you can find a breakdown of costs associated with common therapy visits between the Aetna CDHP and PPO plans below:
| Type of Visit | Value CDHP | Premium CDHP | PPO |
|---|---|---|---|
| In network, in person or virtual visit | Full price up to deductible; 20% of billed rate afterward | Full price up to deductible; 20% of billed rate afterward | $40 copay |
| Out of network, in person or virtual visit | Full price up to deductible; 40% of billed rate afterward | Full price up to deductible; 40% of billed rate afterward | Full price up to deductible; 40% of billed rate afterward |
| Mental Health visit through Teladoc – Therapist | $90 or less up to deductible; 0% coinsurance afterward | $85 or less up to deductible; 20% coinsurance afterward | $40 copay- regardless of whether the deductible has been met |
| Mental Health visit through Teladoc – Psychiatrist | $215 or less for first visit; $100 or less for ongoing visit up to deductible, 0% coinsurance afterward | $190 or less for first visit, $95 or less for ongoing visit up to deductible, 20% coinsurance afterward | $40 copay – regardless of whether the deductible has been met |
Keep in mind that this cost list is independent of the EAP. Providers that accept Aetna can be different than those that specifically accept SupportLinc EAP. Please call the EAP hotline to determine what your expected bill is going to be for a specific therapist through either plan.
Remember, you should only use telehealth services for non-life threatening conditions.
Please visit this guide for more information on EAB’s Mental Health Resources.
HealthyLife Hours
As a firm that values bringing our full selves to work, we recognize that wellness embodies the whole person – physically, mentally, and emotionally. Our Health and Wellness Hours are designed to empower employees to use this time and attend to their overall health needs in order to continue to deliver the highest caliber work for our members. This includes mental health therapy/counseling and support group attendance in addition to other activities. See the HealthyLife Wellness Flextime Policy in the Employee Policy Handbook for more details.
Healthy Minds Employee Resource Group
Slack Channel: #engage-healthymninds
EAB invests in groups within our organization to support team members and empower them to actively create and inclusive workplace. They are meant to serve as a place of community, connection, and support for team members.
The purpose of HealthyMinds@EAB is to provide information, resources, networking opportunities, and community impact work for the benefit of the addressing mental health and wellness inside and outside the workplace. The group will provide mentorship and networking opportunities for employees, as well as training and resources for the development and sustenance of a culturally sensitive business environment at EAB Global Inc.